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Effective Date: 01 January 2025

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This Privacy Policy explains how Think.Design.Automate ("we," "us," "our") collects, uses, discloses, and protects personal data when you use "Smart Realty" a B2B SaaS offering or any of our other consulting or implementation services ("Service" or collectively "Services"). It complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws in Europe and the United States.

 

 

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1. Data Controller and Contact Information

 

The data controller responsible for the processing of your personal data is:

Think.Design.Automate

Address: Basement Unit, High Road, Letterkenny F92 TW13.

Email: dt@tdau.net

Data Protection Officer (DPO): Praveen Murthy

 

 

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2. Data We Collect

 

We collect the following categories of personal data depending on the Service or Services used:

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Account Data: Name, email, phone number, job title, company name.

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Billing Information: Payment details, billing address.

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Usage Data: Log data, IP address, device information, location, browser type, and interactions with the Service.

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Customer Content: Data uploaded, stored, and processed by our customers on our platform.

 

Special Category Data: We do not intentionally collect sensitive data unless explicitly provided with consent and in compliance with applicable laws.

 

 

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3. How We Collect Data

 

We collect personal data through:

 

Direct interactions: When you register, request a demo, or contact support.

 

Automated technologies: Cookies and analytics tools.

 

Third parties: Business partners, resellers, and data enrichment providers.

 

 

 

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4. Legal Basis for Processing (GDPR Compliance)

 

We process personal data under the following legal bases:

 

Performance of a contract: To deliver the SaaS services you have subscribed to.

 

Consent: When you opt into marketing communications.

 

Legal obligations: For compliance with tax, legal, and regulatory obligations.

 

Legitimate interests: For improving our services and ensuring security.

 

 

 

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5. How We Use Your Data

 

We use your personal data for the following purposes:

 

Providing, operating, and maintaining our SaaS service and/or other consulting or implementation services.

 

Account management and customer support.

 

Processing payments and billing.

 

Sending service-related notifications and marketing (with consent).

 

Analyzing service performance and improving features.

 

Ensuring security and preventing fraud.

 

 

 

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6. Data Sharing and Disclosure

 

We only share personal data with:

 

Service Providers: For hosting, payment processing, and analytics.

 

Business Partners: When jointly providing services.

 

Legal Authorities: When required to comply with legal obligations.

 

Corporate Transactions: In the event of a merger, acquisition, or asset sale.

 

 

Data Transfers Outside the EU/EEA: If data is transferred outside the EU, we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.

 

 

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7. Data Retention

 

We retain personal data only as long as necessary for:

 

The purpose it was collected.

 

Compliance with legal obligations.

 

Contract enforcement and dispute resolution.

 

 

When data is no longer needed, we securely delete or anonymize it.

 

 

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8. Data Security

 

We implement technical and organizational security measures, including:

 

Access controls and user authentication.

 

Regular security audits and vulnerability assessments.

 

However, no system is completely secure, and we encourage responsible data handling practices.

 

 

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9. Your Rights Under GDPR and CCPA

 

You have the following rights regarding your personal data:

 

GDPR Rights (EU/EEA Users):

 

Right to access your data.

 

Right to rectification.

 

Right to erasure (right to be forgotten).

 

Right to restrict processing.

 

Right to data portability.

 

Right to object.

 

Right to lodge a complaint with a supervisory authority.

 

 

CCPA Rights (California Residents):

 

Right to know what personal data we collect and how we use it.

 

Right to request deletion of personal data.

 

Right to opt-out of data sales (we do not sell personal data).

 

Right against discrimination for exercising your rights.

 

 

Exercising Your Rights:

You can exercise your rights by contacting us at dt@tdau.net. We may need to verify your identity before processing the request.

 

 

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10. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to:

 

Enhance user experience.

 

Analyze usage patterns.

 

Provide targeted advertising (only with consent).

 

 

You can manage cookie preferences through your browser settings or our cookie consent banner.

 

 

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11. Third-Party Links and Integrations

 

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

 

 

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12.  Age Limit 

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Our Service is intended for business use and not directed at individuals under 18 years of age. 

 

 

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13. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date posted above.

 

 

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14. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

Think.Design.Automate

Address: Basement Unit, High Road, Letterkenny F92 TW13.

Email: dt@tdau.net

Data Protection Officer (DPO): Praveen Murthy

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By using our services, you acknowledge that you have read and understood this Privacy Policy.